Glossary

Lead Scraper

What is Lead Scraper?

A lead scraper is a tool that automatically collects contact details of potential customers from websites, directories or social networks. In Germany and the EU this is legally sensitive: names and email addresses of contact persons are personal data, so processing them requires a legal basis and informing the data subjects under the GDPR, and under German unfair competition law (UWG, Section 7) advertising emails generally require prior express consent, including to businesses. Inbound enquiries via your website, content and referrals are the better route (not legal advice).

How KI.ordo helps

KI.ordo does not offer a lead scraper; for inbound enquiries, the website chat with handover to the team and the “Route enquiries (lead routing)” template are a good fit.

Topics

  • Sales
  • GDPR
  • UWG

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Related terms

B2B data enrichment

B2B data enrichment adds information to existing company records – for example in a CRM – such as industry, offering, location, company size or website. This makes segmentation, lead scoring and well-targeted sales outreach easier. Sources include public websites, registers and specialist data providers. Personal data about contacts falls under the GDPR and should be processed sparingly and only with a legal basis.

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Data protection regulations

Data protection regulations are legal rules governing the handling of personal data. In the EU the General Data Protection Regulation (GDPR) is the key framework; among other things it requires a legal basis for every processing activity, data minimisation, transparency towards data subjects and data processing agreements with service providers. When using AI, organisations need to clarify which data ends up in inputs, knowledge sources and logs, and where it is processed.

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Net new business

Net new business refers to revenue generated from customers who did not previously exist, as distinct from renewals, upselling or expansion with existing customers. The metric shows how well a company opens up new markets and target groups, and sales teams often plan and reward it separately. Example: a software vendor reports 40% of its quarterly order intake as net new business.

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Lead Routing

Lead routing is the automatic assignment of incoming enquiries to the responsible person, department or region. Criteria may include topic, product, company size, language or urgency. AI can understand and categorise the free text of an enquiry, for instance whether it concerns a new quote, a support issue or a job application. Fast, accurate routing shortens response times and prevents enquiries from being left unanswered.

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