Feature

Your knowledge, neatly searchable.

Manuals, FAQs and web pages are split into passages. For every question KI.ordo finds the right ones.

Knowledge sourcesExample
  • Services and process
  • Purchasing handbook
  • Customer service FAQ
Match for “cost”Costs depend on the scope. After the initial meeting there is a fixed quote.

How it works.

  • Import

    Paste text, upload a PDF or Word file, or import a web page including its sitemap.

  • Passages

    Long texts are split into overlapping passages so nothing gets lost.

  • Search

    A proven search method (BM25) runs directly on your server, without an external service.

  • Citations

    The agent names its source. In the app you see the exact passage.

Spot gaps before customers do.

If an agent finds nothing in its knowledge for a question, the question goes to the list of knowledge gaps. Add a source and it can answer next time.

  • Questions from chat, website and API
  • Tick off once added
  • A basis for better manuals
Knowledge sourcesExample
  • Services and process
  • Purchasing handbook
  • Customer service FAQ
Match for “cost”Costs depend on the scope. After the initial meeting there is a fixed quote.

Good to know

Scanned PDF files without text recognition contain no readable text; save old Word files (.doc) as .docx first. Only import web pages whose content you are allowed to use. How well an agent answers depends greatly on how clearly the knowledge is written.

Ready for more order.

Choose a plan or talk to us about your project.