Resources
Terms, explained simply.
What is behind the words used in KI.ordo and in our consulting.
- AI agent
- An AI model with fixed instructions and access to selected knowledge that takes on a specific task.
- AI router
- A flow building block that assigns a text to one of several categories and branches accordingly.
- API key
- A secret code that allows other programs to call KI.ordo.
- Citation
- The note in an answer showing which section of the knowledge it comes from.
- Data processing agreement
- A service provider processes personal data on behalf of a company. This requires a contract under Art. 28 GDPR.
- Flow
- A sequence of connected steps that runs repeatedly, such as “triage and answer an enquiry”.
- Instruction
- The fixed brief for an agent: role, tone, limits. Often called a “prompt”.
- Knowledge gap
- A question for which an agent found nothing in its knowledge. KI.ordo collects these so you can fill the gaps.
- Knowledge source
- A text that KI.ordo splits into sections and makes searchable for agents.
- Org chart
- A diagram of a company’s structure: departments, roles and who reports to whom.
- Process map
- An overview of a company’s key processes and how they connect.
- Responsibility matrix
- A table that defines for each task who is responsible (R), accountable (A), consulted (C) and informed (I). Also called RACI.
- Schedule
- Starts a flow automatically, for example hourly, daily, on weekdays or weekly.
- Token
- The unit in which language models count text. A token is roughly part of a word; AI costs are based on it.
- Token limit
- Monthly cap on the AI usage of a workspace.
- Webhook
- An internet address that starts a flow as soon as another program sends data to it.